Why Can’t A User See Public Holidays?
Public holidays are region specific. They will normally only show on LeaveWizard leave calendars for users in the specified region. So, to see public holidays, the user needs to be in a work group located where they are effective.
The location of their work group dictates the user’s region, as shown on the Organization And Employees page. In the example below, any user in the ‘Cleaners’ or ‘Sales’ work groups are in the ‘Shop’ location, which is specified as being in the city ‘Cambridge’ and country ‘United Kingdom’.
The settings ‘Applies to locations in country’ and ‘Applies to locations’ on the public holiday calendar specify the public holiday region. In this example, ‘All’ locations in the country ‘United Kingdom’. So, all the users in the ‘Cleaners’ and ‘Sales’ work group will have the ‘UK Public Holidays’ dates on their leave calendars. This is because both work groups are in the United Kingdom.
If a user wants to see all public holidays for all locations, then they can optionally tick the ‘Show Public Holidays for all locations’ box on their ‘Leave Calendar’ sub menu. Then the ‘Leave Calendar’ and ‘Dashboard’ calendars only will show all public holidays.