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How Do I Deactivate And Reactivate Users?

You can deactivate and reactivate users whenever you need on LeaveWizard. A user account is automatically active when you add a new user. An administrator should deactivate them when they leave your employment. Our Employee Details & Joiners and Leavers article covers this.

Deactivate Or Reactivate A User

There may be occasions when you want to deactivate or reactivate a user temporarily.

A screenshot showing the 'General' tab of the 'Employee Details' page for an active user, Janet Ayres, with her 'Active?' setting coloured green and ticked.

You can activate or deactivate any user by toggling the ‘Active?’ tick box in the ‘Personal Details’ section of the ‘General’ tab of their ‘Employee Details’ page.

For security, when an administrator deactivates a user, the system will also set ‘This account is unable to log in’ in the ‘Access Control’ section on the same tab to stop ex-employees from logging in. You can override this once the active setting has taken effect, i.e. after submission. The system will also un-tick this setting if an administrator re-activates them.

The easiest way to access the Employee Details page to deactivate a user is from the Dashboard by entering their name in the ‘Search employee’ box. Alternatively, clicking their user name when displayed as a link anywhere on LeaveWizard will also take you to their Employee Details page.

Once you deactivate them, they won’t appear in a search. However, the system shows inactive users as a link on the ‘Ex-Employees’ section of the Organisation And Employees page. You can click the link or right click the link and select the ‘Make Active’ option, which will change the setting for you without you having to go to the page.

A screenshot showing, Harris Tweed, in the 'Ex-Employees' list of users on the Organisation And Employees page. Their name is a link which you can click to reactivate them on their employee details page.

Delete A User

It is not possible to delete any user directly via the LeaveWizard app. The system will, however, auto-delete inactive users from our database after a set period according to our prevailing privacy policy. Although not recommended, we can irreversibly delete users from the system on demand if an administrator requests it.

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